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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
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  Guest   •   October 02, 2018

Service was great but.....

They stuck me in a handicapped room for some reason. They said I'd requested it but I did not request it. The AC needed to be repaired and the handicapped shower set up let the water simply run all over the floor. The room was nice but those were a couple of very annoying things that I had to deal with. Staff was great. They responded, but can't give the place 5 stars when the water from the shower runs all over the bathroom floor due to a design flaw. They need shower curtains that don't hang outside the shower
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  Guest   •   September 23, 2018

Dropping off daughter in College

Great place to stay. Very central. The food at the rayaría t next door great. Very helpful personnel. Rooms were clean. Close to many restaurants and museum. No Parking but they have parking service. There was construction room close by but noise fee. I greatly recommend this place for any future visits to Chicag
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  Guest   •   September 14, 2018

Great hotel for the price

I stayed here for a few days and it was decent. The staff was nice, the lobby was clean and despite not having a fridge or microwave in your room they had it in the lobby. You can give your food to the staff and they will store it away in the fridge. A few things I didn't like about this hotel there was no hot water. It was lukewarm at best. If someone else in another room was taking a shower you were getting a cold shower. Also the walls are super thin you can hear someone in the next room coughing or walking around. This was not a big deal. But the doors didn't shut particularly in the bathroom. You can lock the door but it won't shut. And the door for your hotel room you had to slam it in order for it to shut. These were all minor things about the hotel but it still bothered me a little. The location is great and close to everything. I would still stay here again
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  Guest   •   September 10, 2018

Great hotel and great location

Great stay, we were really pleased with the hotel location, the staff and the restaurant. The staff were super courteous and helpful, always with a smile on. The restaurant is fantastic, and you know it is when people who are not staying in the hotel come in to eat there. Everything we ordered was prepared to perfection and the coffee was great too. We will definitely stay here again
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