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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   September 11, 2022

Positives and negatives. Would ...

Positives and negatives. Would return but just for a regular ol room. Got a 1 queen bed room with a view. Queen bed seemed more like a full lolol. I have a queen at home and yeah, no. Our "view" was building and building both sides of the window.. Noisiest hotel, beeping all through the night. Alarms, sirens, ECT ect. I didn't book the room, a friend did and I wanted to go with the 2 bed room, didn't care about a view but she insisted so that's what we went with because she wanted the view, I could care less. Paying for a view and it's not as advertised is just stupid. Hotel location is great. A lot of awesome food choices, cool places to see, art everywhere. I guess just being a more simple person, paying for extras that weren't necessarily all that extra special was not it. We went to a concert that weekend so we weren't at the hotel all that much so having a view didn't matter to me.. just principle of paying and not getting what you paid for. Staff was great, valet a bit expensive but depends on plans, if you need your car or not that day. Plenty of public parking garages/lots nearby. All in all it's an good hotel depending on your needs and what you're paying for. It wasn't a bad stay at all. If I would've booked it according to my basic needs and wants it prolly would've been better. Bottom line it's not Florida there is no view lolol.
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  Guest   •   September 12, 2022

The service here is ...

The service here is shocking--everyone is kind and the small things done (doors and elevators always opened for you, greetings every time, etc.) bring a whole new level of service! The room was smaller but expected in a city. The location was great and the room was clean. Don't bank on the free breakfast as it's pretty limited.
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  Guest   •   September 13, 2022

Overall ok. You get ...

Overall ok. You get what you pay for. Thin walls and windows.
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  Guest   •   September 18, 2022

Overall happy with the ...

Overall happy with the hotell, but they currently do not offer housekeeping due to staff shortages.
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