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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
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  Guest   •   June 23, 2019

first trip

This was my first time to Chicago. It was a bit scary for me, first time in a big busy city. It was just the kids and I (7 and 9). First and foremost thank you very much Tracy for all the help before i even got there. Everyone there was amazing. Location was amazing. Room was clean. It was just what i needed for what we were doing. We were there for a few nights and the only time we saw the room was when we woke up or going to sleep. there is so much to do and we did something different everyday. the adjacent restaurant had some good food and the service was good. I really did come to Chicago not knowing what to expect, but i left with memories that the kids and i will have for years to come. i know that there will be more visits to Chicago in the future and i know that the Best Western Grant is where i will stay. Thank you again for an amazing first time......
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  Guest   •   January 03, 2019

Was okay in comparison ...

Was okay in comparison to what I would have got for the same price. I had to book this place because of availability. Too small rooms and okay room service. Worst of all: no water
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  Guest   •   January 03, 2019

friendly staff was kinda ...

friendly staff was kinda irritated I had to go downstairs to smoke cigarette but the hallway had stench of weed. was new years eve so expect some and I understand hard to pinpoint but...
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  Guest   •   January 03, 2019

We were in Chicago ...

We were in Chicago for a week. The entire staff was helpful and accommodating. Best Western is one of the few hotels that does not charge a 'daily fee' which is perfect. The hotel is located very close to Grant Park, Buddy Guys and …MoreWe were in Chicago for a week. The entire staff was helpful and accommodating. Best Western is one of the few hotels that does not charge a 'daily fee' which is perfect. The hotel is located very close to Grant Park, Buddy Guys and Harold's Chicken - which are all Chicago Landmarks.The adjacent restaurant (accessible via the lobby) has excellent coffee! The morning cashier and servers are very nice. Be sure to stop by the bar during Happy Hour. Tamrah (the Night Bar Manager, shown in photo) will definitely take care of you
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