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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   August 19, 2025

Un buen lugar donde ...

Un buen lugar donde quedarse para visitar Chicago. Nos gustó, apenas con lo necesario. El único lunar fue el pésimo servicio de los señores de recepción, qué pesar que la primera cara del hotel hacia el huésped sea tan negativa. Solo les interesa cargar el cobro de las noches pero para solucionar el más mínimo interés!!!
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  Guest   •   August 13, 2025

Best service. I was ...

Best service. I was greeted by Brenda , she was very welcoming and attentive to my experience in this hotel , great customer service My room had grant park view very spacious Location on point . Restaurant and coffee shops around the hotel , grocery shop too is closer .
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  Guest   •   August 11, 2025

I had an issue ...

I had an issue with my reservation, I was able to call and speak to the supervisor Brenda who was incredibly kind and patient. She helped fix everything. She saved the day! 10/10 customer service - thank you!
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  Guest   •   August 08, 2025

We stayed here for ...

We stayed here for two nights was very pleasant stay , sadly the first valet man was not the nicest , but we were happy to find Octavio the next evening and he was a very friendly and kind which is great customer service and gave a good representation of your establishment , thank you Octavio
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