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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
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Service
Quality
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  Guest   •   April 30, 2026

The hotel is comfortable ...

The hotel is comfortable due to its proximity to the city center, but it is rather budget-oriented. It is located about 2 km from the convention centre, which in winter conditions required using public transport or a taxi. The breakfast was typically continental, but the heating worked well and there was hot water, so overall it was okay.
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  Guest   •   April 27, 2026

Perfect 🤩

Perfect 🤩
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Cleanliness
  Guest   •   April 23, 2026

The room was just ...

The room was just what I needed for my trip, but I came here to write a positive review for the excellent customer service I received by Isaac. Unfortunately I had to leave a business trip early, and Isaac helped me through the process with such kindness, politeness, and understanding. Thanks Best Western!
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  Guest   •   April 18, 2026

An old hotel. Rooms ...

An old hotel. Rooms are old, but the location is very convenient.
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