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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   June 24, 2021

Nice rooms and great ...

Nice rooms and great location
Service
Quality
Cleanliness
  Guest   •   June 26, 2021

Overall a clean hotel, ...

Overall a clean hotel, but lacking in most amenities. I think a lot of that was COVID related, but there was no attempt to make up for that fact. No TV guide in the room, and the front desk staff was unable to call us a Taxi in the morning which was not very helpful.
Service
Quality
Cleanliness
  Guest   •   June 27, 2021

Very clean. No breakfast, ...

Very clean. No breakfast, and valet parking too slow and expensive (us 40). Half an hour for getting back your car. The hotel didn't charge the parking after the delay.
Service
Quality
Cleanliness
  Guest   •   June 28, 2021

No housekeeping is rough ...

No housekeeping is rough for a 6 night stay; we had to scrounge and request trash bags after emptying our trash, shampoo, soap, and toilet paper. I think we are at the point where they should ask if customer is comfortable with housekeeping or if vaccinated. At least provide once or twice. I know not providing saves money. Requires masks for everyone to walk through lobby. Required a deposit at check in; I have not run into that before. It was refunded 3 days after checkout. Everyone was friendly and helpful.
Service
Quality
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