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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   February 21, 2026

The room and lobby ...

The room and lobby did not look as good as in the pictures advertised by the hotel. The room was a bit older looking and the bathroom shower rod was broken and not well fixed. This led to water getting onto the bathroom floor as the curtain kept sliding down and wouldn’t stay fully closed. I probably wouldn’t book this place again. However, the staff was very nice and accommodating.
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  Guest   •   February 20, 2026

We picked this location ...

We picked this location because of the proximity to the museums. It is also close to a lot of restaurants and entertainment options. The check in was easy, they park your car for a fee, but you can get the car out as often as you need to. The rooms were very comfortable, and we had a great view of the part and fields museum. The bed was comfortable. They have breakfast included that was decent. Overall, it was the perfect place to get away for a weekend and enjoy the museums.
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  Guest   •   February 19, 2026

Excellent value for money. ...

Excellent value for money. For the price paid we could not have found anything better. The beds were very comfortable and the room spacious. No breakfast but there’s tea and coffee in the lobby and a bakery in the same building and you get 10% discount as a hotel guests. The staff were kind and helpful. I would come back.
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  Guest   •   February 18, 2026

This hotel wasn't terrible ...

This hotel wasn't terrible but I really should've looked for a better location. The room we had smelled of mold, the tub clearly was not cleaned properly, when I plugged in my phone to charged it on the lamp, the outlet popped out and gave me quite the shock which then caused the room to have a blackout. (Photos)One lamp with the outlet is by the window which I did NOT use as you can clearly see its LOOSE already & the one lamp by the bed which I used but it popped out. It even has a small burn mark on the lamp where it shocked. I could've seriously gotten hurt. The staff was kind but I won't be coming back.
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