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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
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  Guest   •   September 19, 2025

Great location and fair ...

Great location and fair pricing. Rooms were clean and well kept. The front desk staff were very friendly and I was frequently going in and out of my room and they would call the elevator for me many times. Excellent water pressure in the shower.
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  Guest   •   September 27, 2025

Good place for a ...

Good place for a roadside hotel. Clean, quiet, friendly, safe, and the included buffet breakfast was very good American breakfast fair. There was a pool and hot tub as well as a gym. If I had the time or energy they would have been very good. There was even a small business center to do a little work and printing. Good complimentary coffee to go capped of our restful stay and fueled the road ahead. You could certainly do a lot worse than this hotel.
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  Guest   •   May 03, 2025

Great venue

Great venue
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  Guest   •   January 21, 2025

I LOVE this hotel. ...

I LOVE this hotel. Our stay (5-9 Jan) was for the purpose of working + side leisure. I honestly don’t understand why this hotel doesn’t get a better rating. 10/10 for me. Nothing is wrong with the bedding or elevator (as I see from the bad reviews). Amenities are great, besides coffee, free apples, etc, they even have a freaking printer. No better words can describe this. Even the location with bakery and resto right downstairs? Both of then are actually so delicious. I find nothing wrong. I am just thankful I don’t listen to the bad reviews. The hotel, the resto and baker, are all located in front of the bus stop. They open late as well, so you don’t have to go outside when it’s -10 or -20. What a great plus! The reception (big tall guy, long hair, sometimes in a ponytail) and the housekeeping department deserve an award. All are super friendly, always greet us, they care extra as well, I am not gonna name all things, but they always know what we need, down to little things as soaps. The manager on duty I noticed, was Jason. I just want to say thank you very much, you had a great team! The hotel felt so fancy. Even down to the toilet paper with the stamp, whose idea was that? Fantastic! Several suggestions to make it better, to Jason: - In my room, the bathroom door didn’t have a stop, so sometimes it knocked on the wall/ceiling. I saw a chip there already. We are gentle people so we open lightly, but I fear others won’t. I believe people have the tendency to destroy things that aren’t theirs. Maybe you could put a door stop on top? - I saw the suggestion note on the table, which was really nice. Perhaps you could provide a pen with it, to be more convenient for other guests. I had a pen with me cos I was going to work, but others.. maybe not. All in all, freaking awesome hotel. 10/10 would stay again!
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