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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   July 08, 2022

Hot water pressure left ...

Hot water pressure left a lot to be desired. Pedro was super helpful.renovation limited breakfast options. Room seems like it needs a facelift. Pull out bed was adequate and king bed was comfortable. Elevators are tiny. Housekeeping deserves a raise they are courteous and helpful.
Service
Quality
Cleanliness
  Guest   •   March 27, 2021

Booked a suite because ...

Booked a suite because we are a family of 4. The morning of the day we were to arrive I got a call stating that room isn’t available and we were asked if we could cancel or if we wanted to take a smaller room. Since we already pre paid for all the museums we settled for a smaller room. The room was fine but our neighbors were very noisy past 1am. Normally I wouldn’t have minded this but since we had our kids the constant smell of marijuana throughout the hotel was terrible. No one cleaned our room or brought us new towels. The towels we had were super thin you could see right through them. I wish I would have read the reviews before booking. The beds were comfortable and the staff was kind. The rooms were affordable so I guess you get what you pay for.
Service
Quality
Cleanliness
  Guest   •   January 22, 2021

Buena ubicación

Buena ubicación
Service
Quality
Cleanliness
  Guest   •   January 16, 2021

Execelente ubicación, excelente atención

Execelente ubicación, excelente atención
Service
Quality
Cleanliness
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