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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   July 22, 2026

Great location to walk ...

Great location to walk everywhere you want to go. The staff at the reception desk were friendly. The room itself was underwhelming; very small, shower curtain was close to falling off the walls and the electrical outlets were worn out so you have to play with your charger to make sure it was actually charging. Both the elevator and the hallway on the floor we were on smelled like marijuana the entire time we were there.
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  Guest   •   April 25, 2024

Buena ubicación, instalaciones viejas, ...

Buena ubicación, instalaciones viejas, necesita remodelación, no es acorde al precio, amabilidad de algunos de sus empleados
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Quality
Cleanliness
  Guest   •   April 11, 2024

The staff was nice, ...

The staff was nice, but the rooms were small and when we were supposed to have 2 queen beds, the beds were full size. The lighting was horrible for putting on makeup and the paint in spots was peeling. They also ran out of coffee supplies on our last day there.
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Cleanliness
  Guest   •   August 14, 2026

The staff was so ...

The staff was so kind and friendly the issue isnt with them. The location was great. The issue is that this building is in dire need of remodeling. There is a serious moisture problem in this hotel and there is mold all over the bathroom. The humidity is not confined to the rooms it's the entire building that is humid. They need to makebthe investment into updating their ventilation system. Definitely bring your own pillow as well. The beds each had 3 pillows but they are so flat its like you aren't even laying on one when they are all stacked on top of each other.
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