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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
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Cleanliness
 
   Guest   •   October 05, 2025

David ENG & MDÏO3 ...

David ENG & MDÏO3 is China "DI" love Dios!!
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Cleanliness
  Guest   •   November 30, 2022

If you're only using ...

If you're only using this hotel for sleep, and not going to be in your room for more than a few hours, this hotel is great value. For the price, the location is wonderful and close to a lot of Chicago tourist attractions. The staff were really friendly and helpful. The rooms were sufficiently clean, not spotless. If you're looking for something with more amenities, updated interior, deep cleanliness, this is not the place. You will have to pay more at a more upscale hotel. One of my complaints would be that the elevator was quite slow; only one was in service, serving 9 floors and dozens of people.
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  Guest   •   October 28, 2022

Had a nice stay ...

Had a nice stay but was a little taken back by the up keep of the building. It wasn't as clean as I would like for the price paid but service was wonderful and the location was perfect. Close to park, many restaurants and many shopping centers.
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  Guest   •   November 15, 2023

Bring earplugs! The room ...

Bring earplugs! The room itself was adequate for a few nights' stay and kept clean, that's the most I can say for it. The West side of the building features multiple annoyances including a 5 AM slam-boom-rattle garbage truck, a loud and piercing "car approaching" alarm multiple times per hour (whenever the garage door opened in the alley), and a rooftop dog relief area used by guests at the Hilton next door. The ventilation and plumbing are loud and the walls are thin. I didn't bring earplugs and slept poorly. Continental breakfast is nothing to write home about. At least there is an outstanding breakfast restaurant that opens at 8 just one block away. Despite these things, and the hotel being a bit rough around the edges in terms of appearance, I might actually pick this hotel again some day because of location and price. I was checking in less than six minutes after a 2-hop train trip from ORD - which was way cheaper (I got a 7 day unlimited CTA pass, no app required, for $25), less hassle and (given the traffic) probably faster than rideshare apps, rental car or taxi service would have been. When I got there, all the basic necessities were working and I felt supported by the room, so it served its purpose.
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