Skip to main content
Reservations 312-922-2900
Reservations Lowest Rates Guaranteed

Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
Sort by
Newest First
Oldest Rated
Highest Rated
Lowest Rated
By submitting this form, you consent to share the review along with your name on the site. We do not sell personal data to third parties. Your email address will not be made public but maybe used by us for communication purposes. If you are below 16 years of age, you are required to obtain prior permission from your legal guardian(s). If you wish to access or erase your personal information, you can do so by submitting your details here.

Select a Rating:
- Required
- Required
- Required
- Required

Tell us more about your stay

Service
Quality
Cleanliness
 
   Guest   •   September 06, 2019

The room was great, ...

The room was great, especially the beds. It was very clean. Marcus and Octavio, the Property Manager were very helpful and resourceful. The bathroom shower roof could use some repair, caused due to previous water leakage. The towel rod came off multiple times and Mr. Octavio was very prompt to repair it upon reporting the issue. It would also be very helpful, if you could provide more cream in the room for the coffee machine. It was never enough or not even available on multiple days during our stay. It even took almost 45 minutes for a person to deliver it in the room after I requested Mr. Marcus, the same.
Service
Quality
Cleanliness
  Guest   •   August 27, 2019

The hotel was nice! ...

The hotel was nice! It's in an awesome area of down town Chicago. Food and beautiful park, massage spot all within walking distance of the hotel, however the mattresses were total and complete TRASH. They have a deep sink in the in the middle. This made for sleepiness nights and they even changed our room and that mattress was horrible as well. I will not be staying at this location unless new mattresses after purchased.
Service
Quality
Cleanliness
  Guest   •   August 27, 2019

Nicely remodeled rooms and ...

Nicely remodeled rooms and spaces. Convenient coffee shop in hotel. Located near Museum Campus.
Service
Quality
Cleanliness
  Guest   •   June 21, 2021

It was clean. No ...

It was clean. No amenities. Just a roof over your head.
Service
Quality
Cleanliness
previous
next
erat to top