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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   August 27, 2019

Nicely remodeled rooms and ...

Nicely remodeled rooms and spaces. Convenient coffee shop in hotel. Located near Museum Campus.
Service
Quality
Cleanliness
  Guest   •   June 21, 2021

It was clean. No ...

It was clean. No amenities. Just a roof over your head.
Service
Quality
Cleanliness
  Guest   •   September 06, 2019

The room was great, ...

The room was great, especially the beds. It was very clean. Marcus and Octavio, the Property Manager were very helpful and resourceful. The bathroom shower roof could use some repair, caused due to previous water leakage. The towel rod came off multiple times and Mr. Octavio was very prompt to repair it upon reporting the issue. It would also be very helpful, if you could provide more cream in the room for the coffee machine. It was never enough or not even available on multiple days during our stay. It even took almost 45 minutes for a person to deliver it in the room after I requested Mr. Marcus, the same.
Service
Quality
Cleanliness
  Guest   •   June 06, 2021

The room was very ...

The room was very clean but the room was very small for the amount of money paid my son got stuck in the bathroom called the front desk to let them know and no one ever came so we couldn't close the bathroom door all the way so I really think room need some upgrades and the desk chair was just in the way
Service
Quality
Cleanliness
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