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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   June 21, 2026

FYI no long offers ...

FYI no long offers complimentary breakfast anymore. Would not have booked had we know.
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Quality
Cleanliness
  Guest   •   June 18, 2026

Shania was amazing and ...

Shania was amazing and helped me reconfirm my reservation after an awful phone call with expedia
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Cleanliness
  Guest   •   June 14, 2026

Nice place to be

Nice place to be
Service
Quality
Cleanliness
  Guest   •   May 28, 2026

I was nervous to ...

I was nervous to stay here from the reviews, but much like everyone else the price was good for the location. The room smelled like cleaning products and was visually clean except for an acrylic fingernail in the bathroom so no harm there. They should invest a few extra $ on better shower curtains that stay shut but its an annoyance more than anything. I only mention it since it is such an easy upgrade for a better experience. Staff was welcoming at the front desk. If you value some extra $ to spend in the city, its a good value. Close to everything downtown and at Grant park, less than 2 blocks to the red line and busses run up and down Michigan. Yes it is noisy around this hotel, often hearing street noise but its a downtown hotel, its gonna happen.
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