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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   December 28, 2024

Convenient location for the ...

Convenient location for the bears game. Hotel is in ok shape. Easy walk to the game. Friendly and helpful staff.
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  Guest   •   December 28, 2024

Charming hotel. Clean and ...

Charming hotel. Clean and close to all downtown Chicago has to offer! Coffee in the lobby but no breakfast food. You get 10% off the cafe located in the hotel. Had a cool view of the Willis Tower from our room. Obviously, it is not possible from every room.
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  Guest   •   December 21, 2024

Hotel is perfect for ...

Hotel is perfect for the price. We definitely paid below the average for the city for our two night stay, and were happy with the quality. The rooms are dated but certainly not dirty, although no microwave was disappointing. Had an issue with our first room after checking in after 10 pm, was instantly changed to a new room. Staff was friendly and the location cannot be beat.
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  Guest   •   November 22, 2024

When we went to ...

When we went to this hotel, 2 of the 3 elevators were working, and then on our last two days, all 3 were not working. We didn't even get a discount or any explanation of what happened. My family and I had to go up and down to the 9th floor several times, and the front staff didn't even care. I don't know what we would have done if one of us was handicapped or if we used crutches/canes because it would have been extremely difficult getting up and down the stairs. Also the cleaning staff was super kind. The photo is our view from our hotel room.
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