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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   November 22, 2024

When we went to ...

When we went to this hotel, 2 of the 3 elevators were working, and then on our last two days, all 3 were not working. We didn't even get a discount or any explanation of what happened. My family and I had to go up and down to the 9th floor several times, and the front staff didn't even care. I don't know what we would have done if one of us was handicapped or if we used crutches/canes because it would have been extremely difficult getting up and down the stairs. Also the cleaning staff was super kind. The photo is our view from our hotel room.
Service
Quality
Cleanliness
  Guest   •   September 18, 2022

Overall happy with the ...

Overall happy with the hotell, but they currently do not offer housekeeping due to staff shortages.
Service
Quality
Cleanliness
  Guest   •   September 13, 2022

Overall ok. You get ...

Overall ok. You get what you pay for. Thin walls and windows.
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Quality
Cleanliness
  Guest   •   April 30, 2026

The hotel is comfortable ...

The hotel is comfortable due to its proximity to the city center, but it is rather budget-oriented. It is located about 2 km from the convention centre, which in winter conditions required using public transport or a taxi. The breakfast was typically continental, but the heating worked well and there was hot water, so overall it was okay.
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