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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   January 16, 2025

Nice place. They serve ...

Nice place. They serve breakfast which a lot of places dont do usually. I liked it and I had a good time.
Service
Quality
Cleanliness
  Guest   •   January 16, 2025

A pretty nice hotel. ...

A pretty nice hotel. Affordable, clean, and quiet when I visited. Also there are alot of shops around included Trader Joe's, Dollop coffee shop, and several restaurants. I paid $70 a night. The complaints i have are that my room had a draft so it was cold in one part and warm in the other. The iron didn't work. The gym had broken and janky equipment. The rooms have no microwave only a mini fridge. You have to go downstairs to the lobby for the one microwave. They have a fruit infused water at reception and sometimes a snack bowl like apples or bars. And the room i got had a beautiful view and the setup was nice. You also get a 10% discount for the French cafe downstairs which is delicious.
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Cleanliness
  Guest   •   June 27, 2021

Very clean. No breakfast, ...

Very clean. No breakfast, and valet parking too slow and expensive (us 40). Half an hour for getting back your car. The hotel didn't charge the parking after the delay.
Service
Quality
Cleanliness
  Guest   •   June 28, 2021

No housekeeping is rough ...

No housekeeping is rough for a 6 night stay; we had to scrounge and request trash bags after emptying our trash, shampoo, soap, and toilet paper. I think we are at the point where they should ask if customer is comfortable with housekeeping or if vaccinated. At least provide once or twice. I know not providing saves money. Requires masks for everyone to walk through lobby. Required a deposit at check in; I have not run into that before. It was refunded 3 days after checkout. Everyone was friendly and helpful.
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