Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Stayed here when I took my son to Chicago to see Iron Maiden. Rooms very clean, staff very friendly, my ONLY drawback is the pillows are melted marshmallows offering no neck support whatever!

Recht gute Position und ganz schöne Aussicht. Aber eher weniger Seeblick. Zimmer sind gut - eher 90er. Das Frühstück sind abgepackte Sachen zum mitnehmen und immerhin alles sauber. Es is nsgesamt recht sauber.

Great experience. Hotel is close proximity to many restaurants, stores and "things to do". We arrived to hotel very early and they were able to hold our luggage till check in so we werent lugging everything around till then. We returned a few hours later and the front desk manager (possibly), allowed us to check in, (Before 3pm) We were extremely exhausted from a early bird flight so we were very happy with this. Everyone we came in contact with were very nice and helpful. We had a great view from the room as well. Also on our last day they kept some frozen pizza we bought from Giordanos to take back to Texas, in the freezer until our departure. Thank you Best Western Grant Park for a nice experience all around.

Positives and negatives. Would return but just for a regular ol room. Got a 1 queen bed room with a view. Queen bed seemed more like a full lolol. I have a queen at home and yeah, no. Our "view" was building and building both sides of the window.. Noisiest hotel, beeping all through the night. Alarms, sirens, ECT ect. I didn't book the room, a friend did and I wanted to go with the 2 bed room, didn't care about a view but she insisted so that's what we went with because she wanted the view, I could care less. Paying for a view and it's not as advertised is just stupid. Hotel location is great. A lot of awesome food choices, cool places to see, art everywhere. I guess just being a more simple person, paying for extras that weren't necessarily all that extra special was not it. We went to a concert that weekend so we weren't at the hotel all that much so having a view didn't matter to me.. just principle of paying and not getting what you paid for. Staff was great, valet a bit expensive but depends on plans, if you need your car or not that day. Plenty of public parking garages/lots nearby. All in all it's an good hotel depending on your needs and what you're paying for. It wasn't a bad stay at all. If I would've booked it according to my basic needs and wants it prolly would've been better. Bottom line it's not Florida there is no view lolol.