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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Quality
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   Guest   •   March 28, 2021

The website is out ...

The website is out of date. There is no bar or restaurant on site since last year, but there are several nearby. The location is excellent for the museum campus and the room was clean and comfortable.
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Cleanliness
  Guest   •   May 08, 2021

We had no negative ...

We had no negative issues. Room was clean and safe. The view was cool of your not looking for "pretty" stuff. Staff we dealt with was pleasurable. Food and parking are close enough to walk. We walked around at night and had no problems. Will definitely stay here again.
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Cleanliness
  Guest   •   March 22, 2023

Shout out to Tracy, ...

Shout out to Tracy, a very helpful employee at the front desk. All the others were very friendly as well. Nothing fancy as a hotel, but clean enough and very handy and walkable.
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  Guest   •   September 03, 2022

The location is great ...

The location is great for being so close to the field museum and the parks near by. A wonderful and scenic walk to the millineum park. The service is great. We were greeted at the door with a smile and helped generously with with our Valay parking. The rooms are neatly done. The rooms however, need updating. The 3rd floor balcony was closed off. They are doing construction there at the moment. Back to the condition of the room. The paint is peeling, the floors are sticky, the beds are small and no extra bedding was in the room for the fold out couch. The breakfast is small, not complaining. As long as there's coffee. Everything was a walking distance. For the price I paid for the room, not worth it. Too much for for how nasty and small it was. But the service surpassed the room condition, which is why I gave it the rating. Thank you.
Service
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