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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
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  Guest   •   March 29, 2023

Overall, you get what ...

Overall, you get what you pay for. If you are looking for a fancy downtown hotel this is not it. I would say however this is a great hotel for the price. The location is near all forms of public transportation. Grant Park and the museum campus are right across the road and easily walkable. There is also a variety of resturaunts, Trader Joes and a Walgreens within a shot walk. You can walk to the city center but it is a hike. The room was clean and the staff was very friendly. We were told at check in that there would be no housekeeping, which was ok because we were only there for 2 nights. There was a microwave and small fridge in our room. The hotel stored our lugage for us on our arrival day as our room wasn't ready yet and we wanted to explore. Breakfast was a grab and go. There were juice containers, coffee, and a variety of granola/cereal bars, muffins and fruit. Nothing fancy, but it worked great for our family.
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  Guest   •   August 19, 2025

Un buen lugar donde ...

Un buen lugar donde quedarse para visitar Chicago. Nos gustó, apenas con lo necesario. El único lunar fue el pésimo servicio de los señores de recepción, qué pesar que la primera cara del hotel hacia el huésped sea tan negativa. Solo les interesa cargar el cobro de las noches pero para solucionar el más mínimo interés!!!
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  Guest   •   November 22, 2024

When we went to ...

When we went to this hotel, 2 of the 3 elevators were working, and then on our last two days, all 3 were not working. We didn't even get a discount or any explanation of what happened. My family and I had to go up and down to the 9th floor several times, and the front staff didn't even care. I don't know what we would have done if one of us was handicapped or if we used crutches/canes because it would have been extremely difficult getting up and down the stairs. Also the cleaning staff was super kind. The photo is our view from our hotel room.
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  Guest   •   April 18, 2025

The hotel pretty standard. ...

The hotel pretty standard. It is dated but clean and a good choice if you want to stay downtown Chicago for a short visit. Breakfast is at the Asian place called Mei’s downstairs. Included is the $15 regular breakfast but you can pay extra to have any other kind. I had Asian style breakfast of salmon and bok choy and brown rice and was quite happy with it. There’s a musical college across the little street that our room was overlooking and after we went to bed we could hear a band rehearse :) also the walls are paper thin at the hotel, so if you are a light sleeper make sure you have your earplugs!
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