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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Quality
Cleanliness
 
   Guest   •   June 22, 2022

- Evacuation baignoire bouchée ...

- Evacuation baignoire bouchée a notre arrivé. - La chambre n'a pas été nettoyé durant notre séjour. - La climatisation est très bruyante. - Horaire d'ouverture des portes pour le petit-déjeuner non respecté (10/15 minutes de retard tous les matin ).
Service
Quality
Cleanliness
  Guest   •   June 15, 2022

Room was good. Location excellent. Front ...

Room was good. Location excellent. Front desk people were courteous. Services not upto the mark. Breakfast options were minimalistic for vegetarians
Service
Quality
Cleanliness
  Guest   •   April 22, 2022

Cost is related to ...

Cost is related to level of service
Service
Quality
Cleanliness
  Guest   •   May 06, 2022

First the most important ...

First the most important item -- cleanliness. The room was clean and mostly comfortable. I did have some trouble getting used to the bed. One of the shower doors was off-track. The deadbolt lock didn't work. I did see three ants in my ninth floor room during the week I stayed. It all goes to a need for better upkeep. There was a free breakfast buffet, of which the highlight were cold scrambled eggs. Well, you get what you pay for. There are better places nearby for breakfast, if you don't mind paying. There is no cable TV, rather I think they use satellite reception. Half the stations either had no signal or had quite a bit of distortion making them unwatchable. You can't get local stations, so you can't get a local weather report. Daily maid service is only by request. They don't tell you this when you check in.
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