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Hard to choose between 3 and 4 stars. Clean Hotel, great staff, great location, great price. Lots of city noise gets in and LOTS of small repairs needed. We got a suite, King bed and sofa for $117, booked 2 weeks in advance. Bed was large and comfortable. Everything we saw was clean. The staff were very helpful. We paid for valet, the valet team did a great job of getting our car for us quickly each time we needed it. Plenty of awesome stuff walking distance away. Gave us a bag breakfast, bagel or muffin choice. We thought we got what we expected at this price point. City noises from the street, dog park, and another buildings fire alarm filled the room all day and night. The doors slam loud and if you are close to the elevator you can hear it. The TV was able to drown out most of it. We did have to call to get a TV remote and the staff got it to us fast. The valve to switch from filling the tub to the shower head wouldn’t go fully to the shower head. I was able to shower about 5 or 10 minutes before the water got above my ankles. Water was PLENTY warm, temperature stayed consistent, but it seemed possible to turn it too far and maybe get burned. We had two AC units in the room. On one of them, the wooden frame around it was loose. Every time it turned on it would rattle LOUD. We put the room safe on the frame and that stopped the rattling. Also the safe didn’t have batteries.

L’hôtel est très bien situé dans Chicago. Proche du métro et de plusieurs bus et aussi proche des lieux d’intérêts à pieds. Le quartier est plutôt safe et peu bruyant comparé au reste du Loop. Le personnel est gentil et répondra avec plaisir à vos questions. La chambre est grande et le lit est grand et agréable. Cependant, pour un séjour de 8 nuits, le ménage n’a été fait que 1 seul fois. De plus, le système de Clim et chauffage n’est pas au point. Le petit déjeuner était restreint et servi au lobby car le restaurant était en travaux durant mon séjour. Même si à l’époque de ma réservation c’était l’hôtel le mieux placé et le moins cher, le ménage devrait être fait au moins un jour sur deux. A part cela, si vous avez un petit budget, je vous conseille cet hôtel car le confort est malgré tout correct et la localisation est vraiment bien.

Friendly service and the room was clean but no parking. Paid Parking is about a block away but not bad. Will stay here again if visiting this part of Chicago.

Stayed here for a weekend away and let me be clear first off. You get what you're paying for in downtown Chicago! Period. If you want top notch accommodations you won't get them here go down Michigan Ave you will find better. Now with that being said for the money you spend this place is worth it it's not a 5 star hotel but it's clean serviceable and the staff is great. From check in time (which you can choose when you book. big plus there on that) to valet and surrounding things to do this is a pretty good little place. I read plenty of reviews for this property and seen alot about dated rooms, this or that was dirty, sticky stuff on the floors etc i didn't run into that at all. Sure the rooms are a little small but they are clean. Size in downtown Chicago is going to cost you. Overall if you're looking for a clean and cheap room for a stay downtown this isn't a bad choice at all. Will consider again when returning in the future.