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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   February 06, 2026

The room and lobby ...

The room and lobby did not look as good as in the pictures advertised by the hotel. The room was a bit older looking and the bathroom shower rod was broken and not well fixed. This led to water getting onto the bathroom floor as the curtain kept sliding down and would stay fully closed. I probably wouldn’t book this place again. However, the staff was very nice and accommodating.
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Cleanliness
  Guest   •   October 14, 2021

For the price you ...

For the price you should not see cracked paint and cracked Caulk in the bathroom. The elevator was a bit sketchy. They advertise parking bit fail to mention its an extra $50 a night.
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Cleanliness
  Guest   •   October 14, 2021

Dated hotel, needs some ...

Dated hotel, needs some updates, but is a good location.
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Quality
Cleanliness
  Guest   •   May 04, 2026

Dem Hotel merkt man ...

Dem Hotel merkt man einen Renovierungsstau erheblich an. Die Lärmdämmung zur Straße aber auch den Nebenwirkungen und Glur ist mangelhaft.
Service
Quality
Cleanliness
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