Skip to main content
Reservations 312-922-2900
Reservations Lowest Rates Guaranteed

Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
Sort by
Newest First
Oldest Rated
Highest Rated
Lowest Rated
By submitting this form, you consent to share the review along with your name on the site. We do not sell personal data to third parties. Your email address will not be made public but maybe used by us for communication purposes. If you are below 16 years of age, you are required to obtain prior permission from your legal guardian(s). If you wish to access or erase your personal information, you can do so by submitting your details here.

Select a Rating:
- Required
- Required
- Required
- Required

Tell us more about your stay

Service
Quality
Cleanliness
 
   Guest   •   January 30, 2023

Friendly service and the ...

Friendly service and the room was clean but no parking. Paid Parking is about a block away but not bad. Will stay here again if visiting this part of Chicago.
Service
Quality
Cleanliness
  Guest   •   June 21, 2026

FYI no long offers ...

FYI no long offers complimentary breakfast anymore. Would not have booked had we know.
Service
Quality
Cleanliness
  Guest   •   February 06, 2026

The room and lobby ...

The room and lobby did not look as good as in the pictures advertised by the hotel. The room was a bit older looking and the bathroom shower rod was broken and not well fixed. This led to water getting onto the bathroom floor as the curtain kept sliding down and would stay fully closed. I probably wouldn’t book this place again. However, the staff was very nice and accommodating.
Service
Quality
Cleanliness
  Guest   •   January 19, 2023

L’hôtel est très bien ...

L’hôtel est très bien situé dans Chicago. Proche du métro et de plusieurs bus et aussi proche des lieux d’intérêts à pieds. Le quartier est plutôt safe et peu bruyant comparé au reste du Loop. Le personnel est gentil et répondra avec plaisir à vos questions. La chambre est grande et le lit est grand et agréable. Cependant, pour un séjour de 8 nuits, le ménage n’a été fait que 1 seul fois. De plus, le système de Clim et chauffage n’est pas au point. Le petit déjeuner était restreint et servi au lobby car le restaurant était en travaux durant mon séjour. Même si à l’époque de ma réservation c’était l’hôtel le mieux placé et le moins cher, le ménage devrait être fait au moins un jour sur deux. A part cela, si vous avez un petit budget, je vous conseille cet hôtel car le confort est malgré tout correct et la localisation est vraiment bien.
Service
Quality
Cleanliness
previous
next
erat to top