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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   February 18, 2026

This hotel wasn't terrible ...

This hotel wasn't terrible but I really should've looked for a better location. The room we had smelled of mold, the tub clearly was not cleaned properly, when I plugged in my phone to charged it on the lamp, the outlet popped out and gave me quite the shock which then caused the room to have a blackout. (Photos)One lamp with the outlet is by the window which I did NOT use as you can clearly see its LOOSE already & the one lamp by the bed which I used but it popped out. It even has a small burn mark on the lamp where it shocked. I could've seriously gotten hurt. The staff was kind but I won't be coming back.
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  Guest   •   December 30, 2024

My stay was great ...

My stay was great , however my bed was terribly uncomfortable. My son had the same problem with his bed. I remember waking up three times because I was having back pain. Had to get pain reliever in the morning lol. All that aside the hotel was in walking distance to the places we were visiting, and the location was perfect.
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  Guest   •   September 14, 2021

El hotel tiene una ...

El hotel tiene una genial ubicación, frente a el se encuentra el Grant Park y a unos 10 minutos caminando la zona de Museos, planetario y acuario. A sólo 5 minutos está la estación de Metro Roosevelt que te servirá para ir al Downtown o Aeropuerto. Las habitaciones son pequeñas y no realizan el aseo diariamente por la pandemia. Las camas son cómodas pero las almohadas muy delgadas. El hotel es algo antiguo y en algunas partes descuidado y sucio, pero es muy buena opción en relación precio/ubicación. Hay un mini super a media cuadra y varias opciones de comida en la calle aledaña.
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  Guest   •   June 28, 2021

Old furniture and not ...

Old furniture and not as clean
Service
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Cleanliness
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