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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   June 03, 2022

Prime location. The room ...

Prime location. The room was clean but definitely in need of some updates
Service
Quality
Cleanliness
  Guest   •   May 06, 2022

First the most important ...

First the most important item -- cleanliness. The room was clean and mostly comfortable. I did have some trouble getting used to the bed. One of the shower doors was off-track. The deadbolt lock didn't work. I did see three ants in my ninth floor room during the week I stayed. It all goes to a need for better upkeep. There was a free breakfast buffet, of which the highlight were cold scrambled eggs. Well, you get what you pay for. There are better places nearby for breakfast, if you don't mind paying. There is no cable TV, rather I think they use satellite reception. Half the stations either had no signal or had quite a bit of distortion making them unwatchable. You can't get local stations, so you can't get a local weather report. Daily maid service is only by request. They don't tell you this when you check in.
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Cleanliness
  Guest   •   April 22, 2022

Cost is related to ...

Cost is related to level of service
Service
Quality
Cleanliness
  Guest   •   April 12, 2026

Hotel has a liquor ...

Hotel has a liquor store, bakery, and some restaurants nearby that you get a 10% discount to. Our room didn’t have a lot of hot water in the shower but the sink tap was hot. The floors in the hallway were not flat. Windows in our room were single pane, you could hear everything outside. Had a nice view of the park.
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