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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   April 06, 2022

Rooms could use some ...

Rooms could use some work.
Service
Quality
Cleanliness
  Guest   •   March 13, 2022

Small rooms, i could ...

Small rooms, i could hear the guest next room talk all night. The corridor of the floor smelled alot to food. The breakfast was included but due to covid restrictions there were not a lot of variety.
Service
Quality
Cleanliness
  Guest   •   November 20, 2021

Hard to choose between ...

Hard to choose between 3 and 4 stars. Clean Hotel, great staff, great location, great price. Lots of city noise gets in and LOTS of small repairs needed. We got a suite, King bed and sofa for $117, booked 2 weeks in advance. Bed was large and comfortable. Everything we saw was clean. The staff were very helpful. We paid for valet, the valet team did a great job of getting our car for us quickly each time we needed it. Plenty of awesome stuff walking distance away. Gave us a bag breakfast, bagel or muffin choice. We thought we got what we expected at this price point. City noises from the street, dog park, and another buildings fire alarm filled the room all day and night. The doors slam loud and if you are close to the elevator you can hear it. The TV was able to drown out most of it. We did have to call to get a TV remote and the staff got it to us fast. The valve to switch from filling the tub to the shower head wouldn’t go fully to the shower head. I was able to shower about 5 or 10 minutes before the water got above my ankles. Water was PLENTY warm, temperature stayed consistent, but it seemed possible to turn it too far and maybe get burned. We had two AC units in the room. On one of them, the wooden frame around it was loose. Every time it turned on it would rattle LOUD. We put the room safe on the frame and that stopped the rattling. Also the safe didn’t have batteries.
Service
Quality
Cleanliness
  Guest   •   August 02, 2025

A képek kicsit megtévesztőek, ...

A képek kicsit megtévesztőek, gyengébb annál a hely.
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