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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   December 28, 2024

Charming hotel. Clean and ...

Charming hotel. Clean and close to all downtown Chicago has to offer! Coffee in the lobby but no breakfast food. You get 10% off the cafe located in the hotel. Had a cool view of the Willis Tower from our room. Obviously, it is not possible from every room.
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  Guest   •   May 31, 2019

Really nice room with ...

Really nice room with a great view of the city, and not too expensive. Walking distance to Grant Park, Museum Campus, Willis Tower. The staff at front desk was friendly and helpful. I would definitely stay here again.
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  Guest   •   May 27, 2019

Well mannered staff place ...

Well mannered staff place very clean and elegant
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  Guest   •   April 27, 2025

This will always be ...

This will always be my first choice hotel in Chicago going forward. I stayed here at the beginning and end of a trip from Mexico to St. Louis. I loved the proximity to Union Station and all the downtown attractions. I asked for a corner room each time, and loved all the windows and the views of tall buildings. The second stay, I also had a refrigerator and microwave, meaning I could order extra lunch and have dinner waiting for me. Check-in was easy and the front desk staff were very friendly and informative. There are two elevators, both in good condition. The rooms are spacious, with comfortable beds and a long desk/dresser. There's a combined heating and A/C unit, which kept the room the perfect temperature all night. My one difficulty was with the small "slope" heading into the bathroom, surely there for wheelchair access--I repeatedly forgot about it and nearly tripped. Finally, I hung a washcloth on the bathroom door handle to remind me. Hope this trick helps someone else! The showers are great, with high water pressure and plenty of hot water. (I appreciated this even more after five months in Mexico.) The provided products smell like warm cinnamon bread, which must be product placement for the bakery downstairs. 😅 I did enjoy a sandwich from the bakery before my visit to the train station, and I also tried breakfast at Mei's, the adjoining dumpling shop, which also serves American-style breakfast. Your room key gets you a discount at each. A lot of the reviews mention street noise, and the elevated rail does go by quite close as well, but none of it kept me awake. I got great sleep here.
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