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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   April 27, 2025

This will always be ...

This will always be my first choice hotel in Chicago going forward. I stayed here at the beginning and end of a trip from Mexico to St. Louis. I loved the proximity to Union Station and all the downtown attractions. I asked for a corner room each time, and loved all the windows and the views of tall buildings. The second stay, I also had a refrigerator and microwave, meaning I could order extra lunch and have dinner waiting for me. Check-in was easy and the front desk staff were very friendly and informative. There are two elevators, both in good condition. The rooms are spacious, with comfortable beds and a long desk/dresser. There's a combined heating and A/C unit, which kept the room the perfect temperature all night. My one difficulty was with the small "slope" heading into the bathroom, surely there for wheelchair access--I repeatedly forgot about it and nearly tripped. Finally, I hung a washcloth on the bathroom door handle to remind me. Hope this trick helps someone else! The showers are great, with high water pressure and plenty of hot water. (I appreciated this even more after five months in Mexico.) The provided products smell like warm cinnamon bread, which must be product placement for the bakery downstairs. 😅 I did enjoy a sandwich from the bakery before my visit to the train station, and I also tried breakfast at Mei's, the adjoining dumpling shop, which also serves American-style breakfast. Your room key gets you a discount at each. A lot of the reviews mention street noise, and the elevated rail does go by quite close as well, but none of it kept me awake. I got great sleep here.
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  Guest   •   December 27, 2019

Loved the staff! We ...

Loved the staff! We stayed the weekend of the 20th-22nd and both the night and day managers were GREAT! The rooms were very reasonable and clean. Whenever we come back to visit Chicago, this hotel will definitely be top on my list to stay at. And super close to Millennium Park and within walking distance of the CIBC Theater.
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  Guest   •   December 26, 2019

Very helpful staff! Only ...

Very helpful staff! Only two blocks from the Orange line of CTA! Across the street from Museum park. Great view of Lake Michigan, Navy Pier, and the Aquarium!
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  Guest   •   December 17, 2019

Staff was very friendly ...

Staff was very friendly and welcoming, our room was awesome, and it is within walking distance of so many things! Definitely recommend this hotel! 👍🏻
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