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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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Service
Quality
Cleanliness
 
   Guest   •   April 07, 2021

The hallways could use ...

The hallways could use a makeover, but my room was great
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Cleanliness
  Guest   •   August 15, 2019

The staff was considerate ...

The staff was considerate and cheerful. Everyone with whom I had contact was helpful. The location at grant Park was very good.
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  Guest   •   August 17, 2019

This was a planned ...

This was a planned trip with my young grandson and I was certain that I saw on one of my searches that there was a pool on the 3rd floor. I was informed upon arrival that they haven't had one in 5 years. I would have accepted that as just some confusion on my part but another guest said he had seen the same information. The website mentioned that The hotel was undergoing some remodeling. Half the lobby was blocked off for the work being done. The hall carpets were very worn. Our room didn't have a fridge or microwave - kind of standard equipment these days. We brought snacks and drinks but had to keep them in our cooler and replenish the ice daily. Ice machine was not on our floor. The information about the on site restaurant was a little misleading. The hours of operation were short. It is also undergoing some remodeling and was very noisy during breakfast on our day of departure. On the plus side - the hotel is across the street from Grant Park and close to Buckingham Fountain. A variety of restaurants are within a 10 minute walk in any direction and there's a Trader Joes on the next block. I valet parked the car and didn't need to use it for 2 days.
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  Guest   •   July 12, 2019

To much street noise ...

To much street noise and not much to offer
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