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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
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Service
Quality
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  Guest   •   August 19, 2025

Un buen lugar donde ...

Un buen lugar donde quedarse para visitar Chicago. Nos gustó, apenas con lo necesario. El único lunar fue el pésimo servicio de los señores de recepción, qué pesar que la primera cara del hotel hacia el huésped sea tan negativa. Solo les interesa cargar el cobro de las noches pero para solucionar el más mínimo interés!!!
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  Guest   •   November 22, 2024

When we went to ...

When we went to this hotel, 2 of the 3 elevators were working, and then on our last two days, all 3 were not working. We didn't even get a discount or any explanation of what happened. My family and I had to go up and down to the 9th floor several times, and the front staff didn't even care. I don't know what we would have done if one of us was handicapped or if we used crutches/canes because it would have been extremely difficult getting up and down the stairs. Also the cleaning staff was super kind. The photo is our view from our hotel room.
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  Guest   •   September 03, 2022

The location is great ...

The location is great for being so close to the field museum and the parks near by. A wonderful and scenic walk to the millineum park. The service is great. We were greeted at the door with a smile and helped generously with with our Valay parking. The rooms are neatly done. The rooms however, need updating. The 3rd floor balcony was closed off. They are doing construction there at the moment. Back to the condition of the room. The paint is peeling, the floors are sticky, the beds are small and no extra bedding was in the room for the fold out couch. The breakfast is small, not complaining. As long as there's coffee. Everything was a walking distance. For the price I paid for the room, not worth it. Too much for for how nasty and small it was. But the service surpassed the room condition, which is why I gave it the rating. Thank you.
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  Guest   •   September 01, 2022

Buena ubicacion. Servicio de ...

Buena ubicacion. Servicio de desayuno limitado
Service
Quality
Cleanliness
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