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Let Our Guests Say it Best-Read Our Chicago Hotel Reviews

Go ahead a see for yourself what recent guests had to say about their experience at our conveniently located Grant Park hotel steps from Museum Campus, Millennium Park, and the McCormick Place Convention Center. Take a minute to read our ratings and Chicago hotel reviews from previous guests at Best Western Grant Park Hotel and start planning your trip to the Windy City. We offer everything from spacious suites, onsite dining, fitness center, business center, and complimentary Wi-Fi.
 
If you've previously stayed with us, be sure to drop us a note, as we'd love to hear from you.
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   Guest   •   April 18, 2025

The hotel pretty standard. ...

The hotel pretty standard. It is dated but clean and a good choice if you want to stay downtown Chicago for a short visit. Breakfast is at the Asian place called Mei’s downstairs. Included is the $15 regular breakfast but you can pay extra to have any other kind. I had Asian style breakfast of salmon and bok choy and brown rice and was quite happy with it. There’s a musical college across the little street that our room was overlooking and after we went to bed we could hear a band rehearse :) also the walls are paper thin at the hotel, so if you are a light sleeper make sure you have your earplugs!
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  Guest   •   August 19, 2025

Un buen lugar donde ...

Un buen lugar donde quedarse para visitar Chicago. Nos gustó, apenas con lo necesario. El único lunar fue el pésimo servicio de los señores de recepción, qué pesar que la primera cara del hotel hacia el huésped sea tan negativa. Solo les interesa cargar el cobro de las noches pero para solucionar el más mínimo interés!!!
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  Guest   •   November 22, 2024

When we went to ...

When we went to this hotel, 2 of the 3 elevators were working, and then on our last two days, all 3 were not working. We didn't even get a discount or any explanation of what happened. My family and I had to go up and down to the 9th floor several times, and the front staff didn't even care. I don't know what we would have done if one of us was handicapped or if we used crutches/canes because it would have been extremely difficult getting up and down the stairs. Also the cleaning staff was super kind. The photo is our view from our hotel room.
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  Guest   •   August 12, 2026

Only arrived for one ...

Only arrived for one night stay and it was so comforting. I just went straight to bed and AC was on. Got up early and had a nice breakfast at Mei's.
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